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Lync 2010 External Access : OnRequestConnectionConnectComplete – Enter this: 070B1088, callid=(null), ErrorCode: 0x80072745…. Pending

Posted by Teruin laurent le septembre 11, 2012


 

In a typical test environment we had encountered an issue with external Lync access through edge servers. We use for testing internal pki and internal certificate. All certificates are trusted by each workstation machine by deploying the ca chain.

We are really sure that no ports are blocked by our firewall because we have validated the connection with the Security team. We are also sure that the fw is not involved because we have installed in Dmz a lync client and we have the same issue.

We ran Exbpa on each lync server… no warning at all.

 

 

Lync client are on windows 7 and Windows 8 . The version is .0.7577.4103 (probably the last CU)

Or lync server are on last CU on English plateform

 


 

Result in OCS Connectivity

 

Test on 5061

Connectivity Test Failed

Test Details

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Testing the Remote Connectivity to Microsoft Lync Server through the Access Edge Server sip.mycompany.com running on port number 5061 to see if user test1@mycompany.com can connect remotely.

Specified Remote Connectivity test(s) to Microsoft Lync Server failed. Please examine below details of specific reason for failure.

Test Steps

Attempting to Resolve the host name sip.mycompany.com in DNS.

Host successfully Resolved

Additional Details

 

Testing TCP Port 5061 on host sip.mycompany.com to ensure it is listening/open.

The port was opened successfully.

Testing SSLCertificate for validity.

The certificate passed all validation requirements.validation checks.

Additional Details

Subject: CN=sip.mycompany.com, OU=Mycompany, O=Mycompany, L=Paris, S=IDF, C=FR, Issuer CN=AC COMPANY Road Technique, OU=0002 512377060, O=COMPANY Road, C=FR

Testing the Remote Connectivity to Microsoft Lync Server through the Access Edge Server sip.mycompany.com running on port number 5061 to see if user test1@mycompany.com can connect remotely.

Specified Remote Connectivity test(s) to Microsoft Lync Server failed. Please examine below details of specific reason for failure.

Tell me more about this issue and how to resolve it

 

 

But no details below ;-)

 

 

On Client Log Traccing

 

 

 

804:12C4 INFO :: SockMgr: Create New Connection:DestName:(sip.mycompany.com)DestPort:(443)Transport:(2)httpTunnel:(0)TLS RemotePrincipalName:(sip.mycompany.com)

09/11/2012|10:08:54.818 804:12C4 TRACE :: DestAddr :10.127.253.242:443

 

09/11/2012|10:08:54.818 804:12C4 TRACE :: ProxyAddr:0.0.0.0:0

 

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x06E2E6F8]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x06E2E700]

09/11/2012|10:08:54.818 804:12C4 TRACE :: SSIPTransportContext::SSIPTransportContext – [0x06E2E730]

09/11/2012|10:08:54.818 804:12C4 TRACE :: SSIPTransportContext::SSIPTransportContext – [0x000BF7A8]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x04E35228]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x04E35230]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPAsyncSocket::CSIPAsyncSocket – [0x04E35228]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPAsyncSocket::Initialize – [0x04E35228]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPAsyncSocket::CreateSocketWindow – [0x04E35228]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x04D7DCA0]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x04D7DCA8]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayerSecurity::CSIPTransportLayerSecurity – [0x04D7DCA0]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x04E34F50]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x04E34F58]

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPCompression::CSIPCompression – [0x04E34F50]

09/11/2012|10:08:54.818 804:12C4 INFO :: CSIPCompressor::Initialize – Compression setting 1, threshold 128000, timeout 5000

09/11/2012|10:08:54.818 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x06E41FD0]

09/11/2012|10:08:54.819 804:12C4 TRACE :: CSIPMessageCollator::CSIPMessageCollator – [0x06E41FD0]

09/11/2012|10:08:54.819 804:12C4 TRACE :: CSIPMessageCollator::CreateCollatorWindow – [0x06E41FD0]

09/11/2012|10:08:54.819 804:12C4 INFO :: CSIPAsyncSocket::Connect 04E35228 connecting(async) window 0012093A socket:00000BF4 DestAddr:10.127.253.242:443

09/11/2012|10:08:54.819 804:12C4 TRACE :: SSIPTransportContext::~SSIPTransportContext – [0x000BF7A8]

09/11/2012|10:08:54.820 804:12C4 TRACE :: CSIPAsyncSocket::SetLocalAddr – [0x04E35228]

09/11/2012|10:08:54.820 804:12C4 TRACE :: Async work item posted for TLS negotiation: this 04D7DCA0

09/11/2012|10:08:54.820 804:12C4 TRACE :: CSIPAsyncSocket::Send this 04E35228, sending pbSendBuf 04D905B0, dwSendBufSize = 137

09/11/2012|10:08:54.820 804:12C4 TRACE :: CSIPAsyncSocket::SendHelper – [0x04E35228]

09/11/2012|10:08:54.820 804:12C4 TRACE :: CSIPAsyncSocket::SendHelper this 04E35228, pbSendBuf 04D905B0, dwSendBufSize = 137, dwBytesSent = 137

09/11/2012|10:08:54.821 804:12C4 ERROR :: CSIPClientConnection::OnConnect (80072745) this: 06E2E6F8

09/11/2012|10:08:54.821 804:12C4 INFO :: SIP_MSG_PROCESSOR::OnRequestConnectionConnectComplete – Enter this: 070B1088, callid=(null), ErrorCode: 0x80072745

 

 

09/11/2012|10:08:54.821 804:12C4 TRACE :: DestAddr :10.127.253.242:5061

 

09/11/2012|10:08:54.821 804:12C4 TRACE :: ProxyAddr:0.0.0.0:0

 

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x06E2E6F8]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x06E2E700]

09/11/2012|10:08:54.821 804:12C4 TRACE :: SSIPTransportContext::SSIPTransportContext – [0x06E2E730]

09/11/2012|10:08:54.821 804:12C4 TRACE :: SSIPTransportContext::SSIPTransportContext – [0x000BF7A8]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x04E34F50]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x04E34F58]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPAsyncSocket::CSIPAsyncSocket – [0x04E34F50]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPAsyncSocket::Initialize – [0x04E34F50]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPAsyncSocket::CreateSocketWindow – [0x04E34F50]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x04D7DCA0]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x04D7DCA8]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayerSecurity::CSIPTransportLayerSecurity – [0x04D7DCA0]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayer::CSIPTransportLayer – [0x04E35430]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x04E35438]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPCompression::CSIPCompression – [0x04E35430]

09/11/2012|10:08:54.821 804:12C4 INFO :: CSIPCompressor::Initialize – Compression setting 1, threshold 128000, timeout 5000

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPTransportLayerNotify::CSIPTransportLayerNotify – [0x06E420D0]

09/11/2012|10:08:54.821 804:12C4 TRACE :: CSIPMessageCollator::CSIPMessageCollator – [0x06E420D0]

09/11/2012|10:08:54.822 804:12C4 TRACE :: CSIPMessageCollator::CreateCollatorWindow – [0x06E420D0]

09/11/2012|10:08:54.822 804:12C4 INFO :: CSIPAsyncSocket::Connect 04E34F50 connecting(async) window 000F08A0 socket:00000BFC DestAddr:10.127.253.242:5061

09/11/2012|10:08:54.822 804:12C4 TRACE :: SSIPTransportContext::~SSIPTransportContext – [0x000BF7A8]

09/11/2012|10:08:54.822 804:12C4 TRACE :: CSIPAsyncSocket::SetLocalAddr – [0x04E34F50]

09/11/2012|10:08:54.822 804:12C4 TRACE :: Async work item posted for TLS negotiation: this 04D7DCA0

09/11/2012|10:08:54.823 804:12C4 TRACE :: CSIPAsyncSocket::Send this 04E34F50, sending pbSendBuf 04D905B0, dwSendBufSize = 137

09/11/2012|10:08:54.823 804:12C4 TRACE :: CSIPAsyncSocket::SendHelper – [0x04E34F50]

09/11/2012|10:08:54.823 804:12C4 TRACE :: CSIPAsyncSocket::SendHelper this 04E34F50, pbSendBuf 04D905B0, dwSendBufSize = 137, dwBytesSent = 137

09/11/2012|10:08:54.838 804:12C4 TRACE :: CSIPTransportLayerNotify::OnRecv – [0x04E34F58]

09/11/2012|10:08:54.838 804:12C4 TRACE :: Async work item posted for TLS negotiation: this 04D7DCA0

09/11/2012|10:08:54.839 804:12C4 TRACE :: CSIPTransportLayerNotify::OnRecv – [0x04E34F58]

09/11/2012|10:08:54.839 804:12C4 TRACE :: Async work item posted for TLS negotiation: this 04D7DCA0

09/11/2012|10:09:06.210 804:12C4 TRACE :: CSIPAsyncSocket::Send this 04E34F50, sending pbSendBuf 06E49FD0, dwSendBufSize = 333

09/11/2012|10:09:06.210 804:12C4 TRACE :: CSIPAsyncSocket::SendHelper – [0x04E34F50]

09/11/2012|10:09:06.210 804:12C4 TRACE :: CSIPAsyncSocket::SendHelper this 04E34F50, pbSendBuf 06E49FD0, dwSendBufSize = 333, dwBytesSent = 333

09/11/2012|10:09:06.220 804:12C4 TRACE :: CSIPTransportLayerNotify::OnRecv – [0x04E34F58]

09/11/2012|10:09:06.220 804:12C4 TRACE :: Async work item posted for TLS negotiation: this 04D7DCA0

09/11/2012|10:09:06.220 804:12C4 ERROR :: CSIPClientConnection::OnConnect (80072745) this: 06E2E6F8

09/11/2012|10:09:06.220 804:12C4 INFO :: SIP_MSG_PROCESSOR::OnRequestConnectionConnectComplete – Enter this: 070B1088, callid=(null), ErrorCode: 0x80072745

09/11/2012|10:09:06.220 804:12C4 ERROR :: Releasing connection and notifying transactions

 

Get-CsCertificat on edge

 

 

Issuer : CN=AC COMPANY Road Technique, OU=0002 512377060, O=COMPANY

Road, C=FR

NotAfter : 08/08/2014 16:24:58

NotBefore : 08/08/2012 16:24:58

SerialNumber : 45DBE86700000000001F

Subject : CN=csedge.va.local, OU=Mycompany, O=Mycompany,

L=Paris, S=IDF, C=FR

AlternativeNames : {}

Thumbprint : 8B14C91E78BF0E384396E8967F15C5BD22A80451

Use : Internal

 

Issuer : CN=AC COMPANY Road Technique, OU=0002 512377060, O=COMPANY

Road, C=FR

NotAfter : 08/08/2014 16:30:35

NotBefore : 08/08/2012 16:30:35

SerialNumber : 45E10E55000000000020

Subject : CN=sip.mycompany.com, OU=Mycompany, O=COMPANY-Road, L=Paris, S=IDF, C=FR

AlternativeNames : {sip.mycompany.com}

Thumbprint : CD3782B0CBD2F055686FCCEDF2FD36A399349563

Use : AccessEdgeExternal

 

Issuer : CN=AC COMPANY Road Technique, OU=0002 512377060, O=COMPANY

Road, C=FR

NotAfter : 08/08/2014 16:30:35

NotBefore : 08/08/2012 16:30:35

SerialNumber : 45E10E55000000000020

Subject : CN=sip.mycompany.com, OU=Mycompany, O=COMPANY-Road, L=Paris, S=IDF, C=FR

AlternativeNames : {sip.mycompany.com}

Thumbprint : CD3782B0CBD2F055686FCCEDF2FD36A399349563

Use : DataEdgeExternal

 

Issuer : CN=AC COMPANY Road Technique, OU=0002 512377060, O=COMPANY

Road, C=FR

NotAfter : 08/08/2014 16:30:35

NotBefore : 08/08/2012 16:30:35

SerialNumber : 45E10E55000000000020

Subject : CN=sip.mycompany.com, OU=Mycompany, O=COMPANY-Au

toroutes, L=Paris, S=IDF, C=FR

AlternativeNames : {sip.mycompany.com}

Thumbprint : CD3782B0CBD2F055686FCCEDF2FD36A399349563

Use : AudioVideoAuthentication

 

Test-CsCertificateConfiguration –Verbose on edge


 

Configuration des services Edge

Edge configuration

The Edge Global Configuration

The user Configuration

The external Policy

Certificat External Lync Edge Usage

 

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