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Lync 2013 on Windows Phone 8 do not Display Meeting if the first connection is on external

Posted by Teruin laurent sur octobre 29, 2013


Hi

I have experienced an issue with Lync 2013 Mobile on Windows Phone 8 Lumia 925



 

When I look at the Log Lync 2013 Phone logs I’ve got these error

2013-10-29 12:04:49.112 Lync[2328:2932] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-10-29 12:04:49.114 Lync[2328:2932] INFO UTILITIES CHttpConnection.cpp/515:Valid credentials provided. Will be used when needed.
2013-10-29 12:04:49.129 Lync[2328:2932] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 57:EventChannel
2013-10-29 12:04:55.102 Lync[2328:2384] VERBOSE APPLICATION NUIAgentCommandChannel.cpp/17:NUIAgentCommandChannel::ChangeAgentLogFile
2013-10-29 12:04:55.102 Lync[2328:2932] VERBOSE APPLICATION CUIAgentCommandChannel.cpp/62:CUIAgentCommandChannel::changeAgentLogFile
2013-10-29 12:04:55.115 Lync[2328:2932] INFO UTILITIES CMTrace.cpp/282:——– LYNC WP V2 NATIVE LOGS. Pid=2328, Platform=ARM, BuildType=RELEASE, BuildNumber 5.2.1072.0
2013-10-29 12:05:32.829 Lync[2328:2932] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName (testedgena@mycompany.com) domain () username (testedgena@mycompany.com) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-10-29 12:05:32.830 Lync[2328:2932] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName (testedgena@mycompany.com) domain () username (testedgena@mycompany.com) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-10-29 12:05:32.831 Lync[2328:2932] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName (testedgena@mycompany.com) domain () username (testedgena@mycompany.com) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-10-29 12:05:32.831 Lync[2328:2932] INFO TRANSPORT CCredentialManager.cpp/176:Ews processing request with following credentials: credType (1) signInName (testedgena@mycompany.com) domain () username (testedgena@mycompany.com) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-10-29 12:05:32.831 Lync[2328:2932] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-10-29 12:05:32.832 Lync[2328:2932] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>

POST https://mail.mycompany.com/ews/exchange.asmx

Request Id: 03CA3570
HttpHeader:Accept text/xml, application/soap+xml, application/octet-stream
HttpHeader:Content-Type text/xml; charset=utf-8
HttpHeader:User-Agent WpLync/5.2.1072.0 (1.0.0.0 RM-892_eu_france_225 Microsoft Windows NT 8.0.10327.0)<?xml version= »1.0″ encoding= »UTF-8″?><soap:Envelope xmlns:soap= »http://schemas.xmlsoap.org/soap/envelope/ » xmlns:xsd= »http://www.w3.org/2001/XMLSchema » xmlns:xsi= »http://www.w3.org/2001/XMLSchema-instance » xmlns:t= »http://schemas.microsoft.com/exchange/services/2006/types » xmlns:m= »http://schemas.microsoft.com/exchange/services/2006/messages« ><soap:Header><t:RequestServerVersion Version= »Exchange2007_SP1″ /></soap:Header><soap:Body><m:FindItem Traversal= »Shallow »><m:ItemShape><t:BaseShape>IdOnly</t:BaseShape><t:BodyType>Text</t:BodyType></m:ItemShape><m:CalendarView MaxEntriesReturned= »61″ StartDate= »2013-10-28T23:00:00Z » EndDate= »2013-11-01T11:05:32Z »/><m:ParentFolderIds><t:DistinguishedFolderId Id= »calendar »/></m:ParentFolderIds></m:FindItem></soap:Body></soap:Envelope>

</SentRequest>

2013-10-29 12:05:32.832 Lync[2328:2932] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 16:Transport
2013-10-29 12:05:32.834 Lync[2328:2932] INFO UTILITIES CHttpConnection.cpp/515:Valid credentials provided. Will be used when needed.
2013-10-29 12:05:32.842 Lync[2328:2932] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. EwsRequest(03CA3570); Timeout timer started
2013-10-29 12:05:35.074 Lync[2328:3412] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u02CF01C0): -2146697208
2013-10-29 12:05:35.075 Lync[2328:2932] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-10-29 12:05:35.075 Lync[2328:2932] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfEnd: 16:Transport
2013-10-29 12:05:35.075 Lync[2328:2932] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request  resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
2013-10-29 12:05:35.075 Lync[2328:2932] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username ()
password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-10-29 12:05:35.076 Lync[2328:2932] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
POST https://mail.mycompany.com/ews/exchange.asmx
Request Id: 03CA3570
HttpHeader:Accept text/xml, application/soap+xml, application/octet-stream
HttpHeader:Content-Type text/xml; charset=utf-8
HttpHeader:User-Agent WpLync/5.2.1072.0 (1.0.0.0 RM-892_eu_france_225 Microsoft Windows NT 8.0.10327.0)
<?xml version= »1.0″ encoding= »UTF-8″?><soap:Envelope xmlns:soap= »http://schemas.xmlsoap.org/soap/envelope/ » xmlns:xsd= »http://www.w3.org/2001/XMLSchema » xmlns:xsi= »http://www.w3.org/2001/XMLSchema-instance » xmlns:t= »http://schemas.microsoft.com/exchange/services/2006/types » xmlns:m= »http://schemas.microsoft.com/exchange/services/2006/messages« ><soap:Header><t:RequestServerVersion Version= »Exchange2007_SP1″ /></soap:Header><soap:Body><m:FindItem Traversal= »Shallow »><m:ItemShape><t:BaseShape>IdOnly</t:BaseShape><t:BodyType>Text</t:BodyType></m:ItemShape><m:CalendarView MaxEntriesReturned= »61″ StartDate= »2013-10-28T23:00:00Z » EndDate= »2013-11-01T11:05:32Z »/><m:ParentFolderIds><t:DistinguishedFolderId Id= »calendar »/></m:ParentFolderIds></m:FindItem></soap:Body></soap:Envelope>
</SentRequest>
2013-10-29 12:05:35.076 Lync[2328:2932] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 16:Transport
2013-10-29 12:05:35.076 Lync[2328:2932] INFO UTILITIES CHttpConnection.cpp/515:Valid credentials provided. Will be used when needed.
2013-10-29 12:05:35.265 Lync[2328:284] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u02CF04B0): -2146697208

When I open from the windows phone the URL no certificate issue
and the worse is that, when I use the same Account on Android galaxy S3 GT-I9300 Version 4.1.2 with Lync Phone edition meetings are well displaying.

 


When I try with the same account on Windows Phone Nokia 920… same issue.
Reinitialize the Windows 920 Phone and set I

Nokia 920 in English. (we never knows…) but I’ve got the same issue

Found this on the net : http://social.technet.microsoft.com/Forums/lync/en-US/159c41dc-494f-47a5-b946-171d5812be33/any-advice-for-lync-2013-mobile-client-strange-experiences-with-persistent-logon-push-or-not?forum=lyncprofile

I tried with an Iphone and it works well

 

Solution… Workaround:

Use the WP8 Phone and let start the corporate WIFI and start Lync Mobile. The meeting works because the Mobile phone use Internal Web service
Stop the Wifi
Add a new meeting in outlook (meeting with Claudia shiffer)
Start Lync on the Mobile again (the phone will use 3G)
And try to refresh your meeting in Lync mobile… and Now….. It’s works!! And continue to works If you add additional meeting.(meeting with  brad pitt)
Ask to your Japanese users to go back in France to first synchronize the Lync client …. Lol.

 


 

 

 

 

 

 

 

 

 

 


 

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