Office Servers and Services

"La connaissance ne vaut que si elle est partagée" / "An effective Knowledge is a shared one"

Archive for juin 2014

LYNC 2013 – Failed to start RTCATS Service – The Application Host could not start the application urn:application:testbot.

Posted by David ANDRE sur juin 18, 2014


Bonjour,

Un petit retour sur le blog après une grosse charge de travail (Rendez-vous le 9 Juillet chez vos libraires :] ). Je vous partage aujourd’hui un peu de troubleshooting Lync Server 2013.

Contexte :

  • Lync Server 2013 Enterprise Edition (dernier CU Janvier)
  • Hardware Load Balancing F5
  • Back-end SQL Mirror + Witness

Après un changement de domaine SIP Primaire, le service RTCATS ne voulait plus démarrer. Pour rappel, ce service est en charges des Tests Audio (Audio Test Service), la petite voix que l’on appelle pour vérifier la qualité de l’équipement audio utilisé.

LS Application Server – Event ID 32003


 

Après quelques recherches je suis tombé sur un topic du blog Technet traitant des mêmes symptômes. Pour mieux comprendre, ce service s’appuie sur un objet Active Directory de type CONTACT (RTCApplication…) que l’on retrouve en tapant la commande suivant :

Get-CSAudioTestServiceApplication


Même si sur cet écran, le domaine est flouté, vous devriez retrouver l’ancien domaine SIP primaire. On remarque donc que le changement de domaine SIP Primaire n’a pas été propagé sur la SIPAddress du service AudioTest. Penser aussi à bien identifier le CN du contact applicatif (dans mon cas f222e31b….)

Pour y remédier, Ouvrir la partition de Configuration dans ADSI EDIT puis naviguer dans Services/RTCService/Application Contacts puis identifier le CN précédemment relevé.


Modifier l’attribut msRTCSIP-PrimaryUserAddress et proxyAddresses en remplaçant l’ancien domaine SIP par le nouveau. Appliquer et fermer.

Il devrait maintenant être possible de démarrer le service RTCATS sans problèmes.

 

Have Fun J

David ANDRE

Posted in 2- Skype for Business 2015 / Lync 2013, 5-Lync-2010 | Leave a Comment »

Exchange 2013 SP1: Double ECP & OWA Web Site issue

Posted by Teruin laurent sur juin 6, 2014


HI All today

Today i cope with this following issue. When I activate a second web Ecp on Exchange 2013 SP1 server US all users cannot have access to ECP. When they try to logon no message is displayed .I will try to reproduce the issue.

Situation

Binging on the Default Site on server Srvexc02


The current configuration for the default ECP virtual directory is this one


Binding on the Exchange Basic Site


In this situation all users can access to OWA and ECP on the Default website with FBA

Now I will try to add an ECP virtual Directory on the second Website (ExchangeBasic) and set this virtual directory with Basic authentication.

For this I will use these cmdlets:

New-ecpVirtualDirectory -WebSiteName « ExchangeBasic »
set-ecpvirtualdirectory -identity « SRVEXC02\ecp (ExchangeBasic) » -ExternalAuthenticationMethods basic -BasicAuthentication $true -WindowsAuthentication $false -DigestAuthentication $false -FormsAuthentication $false


After that nobody can’t have access to ECP. IT is fully reproducible

The Ecpvirtual on the ExchangeBasic website is configured by default like this


IF you try to enable a second OWA web Site on Exchange 2013 as the ECP you will have this behavior

All user will not be able to log on to outlook Web app with a error message invalid password or user name


 

 


 

Posted in Exchange 2013 Issues | Leave a Comment »

Exchange 2013: Remove ECP virtual Site.(Solved)

Posted by Teruin laurent sur juin 5, 2014


I have to remove the Ecp Web Site and recreate it … And i ve got this !! that’s serious????!!!!!!!!! Exchange 2013 so fresh product !!!!


After delete it


Trying to recreate the ECP


Where he find this ??????? !!!! I delete it !!!!! Rebooting the server and try again same issue !!!!

I found that the ecp is still in IIS. Delete it and try to recreate it

And it works

New-ecpVirtualDirectory -WebSiteName « Default Web Site »
set-ecpvirtualdirectory -identity « SRVEXC02\ecp (Default Web Site) » -ExternalAuthenticationMethods basic -BasicAuthentication $false -WindowsAuthentication $false -DigestAuthentication $false -FormsAuthentication $true

 

 

 

 

 

Posted in Exchange 2013 Issues | Leave a Comment »

Exchange 2013 SP1 and Office Web App: White page still pending [Nightmare]

Posted by Teruin laurent sur juin 2, 2014


HI all

Today i just configured Office Web with Exchange 2013 SP1 and strictly followed the technet : http://technet.microsoft.com/en-us/library/jj150495(v=exchg.150).aspx

For information my Office Web App works fine with Lync 2013 on the same infrastructure


But when I try to display a content …. White Windows… .pfouuuuuu L((((


And the worse is:: if you can’t see the preview you can’t download it !!!


Who is the silly guy who decided this behavior???? !!!!!!! : That’s nonsense!!!

Perform these cmdlets..

  • Set-OwaVirtualDirectory « SRVEX1\owa (Default Web Site) » -WacViewingOnPrivateComputersEnabled $true
  • Set-OwaVirtualDirectory « SRVEX2\owa (Default Web Site) » -WacViewingOnPrivateComputersEnabled $true
  • Set-OwaVirtualDirectory « SRVEX1\owa (Default Web Site) » -WacViewingOnPublicComputersEnabled $true
  • Set-OwaVirtualDirectory « SRVEX2\owa (Default Web Site) » -WacViewingOnPublicComputersEnabled $true
  • set-OwaMailboxPolicy -identity default -ForceWebReadyDocumentViewingFirstOnPublicComputers $false
  • set-OwaMailboxPolicy -identity default -ForceWebReadyDocumentViewingFirstOnPrivateComputers $false
  • set-OwaMailboxPolicy -identity default -ForceWacViewingFirstOnPublicComputers $False
  • set-OwaMailboxPolicy -identity default -ForceWacViewingFirstOnPrivateComputers $False

Better Behavior. The content of the attachment could not be displayed but you can download it now!

After turning on the Logverbosity on OfficeWebApp I ve got this!!!!


Found this : http://support.microsoft.com/kb/931198/en-us

Try to rename the .net Framework 2.0 directory


 

Reboot the server. Same issue

Try to remove .NET 2.0 from the server and reboot ..: Same Issue
Downloading the CU4 April 2014 : http://hotfixv4.microsoft.com/Microsoft%20Office%20Web%20Apps%20Server%202013/sp1/wacserver2013kb2863899fullfilex64glb/15.0.4605.1001/free/474524_intl_x64_zip.exe
Humm after the update and a reboot the Webfarm no longer exist… grrr…


Recreating the webfarm: New-OfficeWebAppsFarm -InternalUrl « https://officewebapp01..xxx.xxx » -ExternalUrl « https://officewebapp01.xxx.xxxx » -EditingEnabled:$true -certificatName office


Restarting Exchange servers and verify the 142 events on both servers! I love the sentence … « Wac Should be enabled…. »


No way the Attachment in and browser is still white..!!!!

Try to uninstall OfficeWeb app and reinstall …

  • Remove Office Web application from installed programs
  • Installing : version : 15.0.4420.1017 and reboot the Owapp server
  • Installing wacserver2013-kb2863899-fullfile-x64-glb.exe


    and reboot

  • Recreating the farm: New-OfficeWebAppsFarm -InternalUrl « https://officewebapp01..xxx.xxx » -ExternalUrl « https://officewebapp01.xxx.xxxx » -EditingEnabled:$true -certificatName office
  • Trying again …. Same issue. When trying to open the attachement OWA PP Start and white page.

June 5 2014 : Still searching on this Issue ….

I just saw some error message in the application log on the officeWebapp server


And in the Office Web App log I saw this

 


I ‘ve just performed a Get-officeWebappsMachine and the health Status is Unhealthy.


I’ve changed the Certificat name to add the Server FQDN restart the Office Web app service

And verify that


Restart the officeWebapp and the situation is better


But I’ve got still this


I decided to install this NET-WCF-HTTP-Activation45 and and Reboot

After a reboot lots of event are now present in the event viewer. And


 

And I’ve got this


Trying to remove the component NET-WCF-HTTP-Activation45 and restart the server

I retrieve a better situation but ….

I’ve still have this


Deciding to remove again and again this wonderful and so finished product !!! Office Web App and restart the computer

I reinstall all components by these cmdlet :

Add-WindowsFeature NET-Framework-45-Core,NET-Framework-45-ASPNET,`Web-Mgmt-Console,Web-Common-Http,Web-Default-Doc,Web-Static-Content,Web-Filtering,Web-Windows-Auth,Web-Net-Ext45,Web-Asp-Net45,Web-ISAPI-Ext,`Web-ISAPI-Filter,Web-Includes,InkAndHandwritingServices, NET-WCF-HTTP-Activation45
Add-WindowsFeature Web-Stat-Compression,Web-Dyn-Compression

Install officewebapp and tu CU April 2014 / recreate the farm and I’ve got this result


Whaoo is Office Web app a free product?????

Let see what happen in the event viewer now



So beautiful !!! For a fresh installation !

And after 5 minutes……


And the result in OfficeWebapp is ….


Hopefully the farm is healthy!

Let’s recycling the OwappPool application on the exchange server … No 140 events!
Let’s verify if when I reboot the OfficeWebapp the officeWebApppsMachine is healthy. Surprise!!!!!!!!


But after 6 minutes the farm is healthy again.. coooollllll.


One Exchange server have the 142 event in the application log the second one no. I tried to use OfficeWebApp from the exchange server who have the 142 event. You know what???? The display content of the attachment is still a white page…!. Common!!! I’m starting to understand why you can freely download Officewebapp!

 

 

 

 

 

 

 

 

 

 

 

Posted in Exchange 2013 Issues | 2 Comments »