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Lync 2013 WebApp : Connection, Exception occured while replacing existing xmlHttpRequest object: Unspecified error [SOLVED]

Posted by Teruin laurent sur novembre 25, 2014


Informations

Case Number :
Case Label : : 10:5:8:355, TL_ERROR, , Connection, Exception occured while replacing existing xmlHttpRequest object: Unspecified error., Lync_Client_Model_Transport_Connection$sendHttpRequest, STACKTRACE::
Date: Nov 25 10:05:17 UTC+0100 2014
Opening Date:

Country : France
Customer :
Exakis Contact : Laurent Teruin
Severity : B
Case Followers:

Microsoft Engineer:

 

Summary

 

Informations    1

Issue Description    2

Resolution Acceptance condition    4

Technical articles    4

Actions    4

Technical informations    6

 

Issue description

When a anonyous user try from external to meet a Lync 2013 Meeting

Technical information

 

Current ver=15.8@8308.815,  Lync_Client_PluginFramework
ProductName:Microsoft Lync Web App, anonymous
isExternal:true, anonymous
10:5:8:277, TL_INFO, , CoreUX, currentLocale:fr-fr, anonymous
10:5:8:277, TL_INFO, , CoreUX, currentLCID:1036, anonymous
10:5:8:277, TL_INFO, , CoreUX, isRtl:false, anonymous
10:5:8:277, TL_INFO, , CoreUX, isDomainAuthEnabled:true, anonymous
10:5:8:277, TL_INFO, , CoreUX, UserAgent : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E),  Lync_Client_CoreUx_StartPage$start

Resolution Acceptance condition

The case will be considered as solved when an external non federated anonymous Lync web app user will be able to join a meeting with audio and video

Technical articles

none

Actions

none

Résolution

We have enabled full log on the client side by using https://meet-eu.grpxxxxx.com/slama/S1NZ8YM9?sl=1&log=full

Dumping Logs: Dump Requested Time – Tue Nov 25 10:05:17 UTC+0100 2014, Reference Time – Tue Nov 25 10:05:08 UTC+0100 2014
10:5:8:137, TL_INFO, , CoreUX, Logging Started!!!,  Lync_Client_CoreUx_StartPage$start
10:5:8:230, TL_INFO, , Framework, Desired major ver=15.8; Desired minor ver=8308.815; Desired Mac minor ver=8546.510; Current ver=15.8@8308.815,  Lync_Client_PluginFramework_PluginManager$$1a_1
10:5:8:230, TL_INFO, , Framework, Generic version passed; minorVer=8308.815; minorVerPlugin=8308.815,  Lync_Client_PluginFramework_PluginManager$$1a_1
10:5:8:230, TL_INFO, , Accessibility, Marking role RoleType as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:230, TL_INFO, , Accessibility, Marking role Structure as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:230, TL_INFO, , Accessibility, Marking role Section as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:230, TL_INFO, , Accessibility, Marking role Widget as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:230, TL_INFO, , Accessibility, Marking role Command as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:230, TL_INFO, , Accessibility, Marking role Input as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:246, TL_INFO, , Accessibility, Marking role Window as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:246, TL_INFO, , Accessibility, Marking role Composite as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:246, TL_INFO, , Accessibility, Marking role Select as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:261, TL_INFO, , Accessibility, Marking role SectionHead as Abstract,  Lync_Client_Accessibility_Taxanomy_Roles_RoleTaxanomyInformation$$2N
10:5:8:261, TL_INFO, , CoreUX, Cannot set HC user options; will set later,  Lync_Client_CoreUx_LwaShell$computeHighContrastMode
10:5:8:261, TL_INFO, , CoreUX, Disabling animations…,  Lync_Client_CoreUx_StartPage$start
10:5:8:277, TL_INFO, , CoreUX, Build Information below,  Lync_Client_CoreUx_StartPage$start
10:5:8:277, TL_INFO, , CoreUX, productVersion:5.0.8308.577, anonymous
10:5:8:277, TL_INFO, , CoreUX, buildType:fre, anonymous
10:5:8:277, TL_INFO, , CoreUX, branch:lcs_w15_onprem, anonymous
10:5:8:277, TL_INFO, , CoreUX, buildArch:amd64, anonymous
10:5:8:277, TL_INFO, , CoreUX, productBuild:8308, anonymous
10:5:8:277, TL_INFO, , CoreUX, majorVersion:5, anonymous
10:5:8:277, TL_INFO, , CoreUX, minorVersion:0, anonymous
10:5:8:277, TL_INFO, , CoreUX, productName:Microsoft Lync Web App, anonymous
10:5:8:277, TL_INFO, , CoreUX, productShortName:Lync Web App, anonymous
10:5:8:277, TL_INFO, , CoreUX, copyright:Copyright (c) Microsoft Corporation.  All rights reserved., anonymous
10:5:8:277, TL_INFO, , CoreUX, copyrightYear:2012, anonymous
10:5:8:277, TL_INFO, , CoreUX, legalCopyright:© Microsoft Corporation.  All rights reserved., anonymous
10:5:8:277, TL_INFO, , CoreUX, legalCopyrightWithYear:© 2012 Microsoft Corporation.  All rights reserved., anonymous
10:5:8:277, TL_INFO, , CoreUX, companyName:Microsoft Corporation, anonymous
10:5:8:277, TL_INFO, , CoreUX, isExternal:true, anonymous
10:5:8:277, TL_INFO, , CoreUX, currentLocale:fr-fr, anonymous
10:5:8:277, TL_INFO, , CoreUX, currentLCID:1036, anonymous
10:5:8:277, TL_INFO, , CoreUX, isRtl:false, anonymous
10:5:8:277, TL_INFO, , CoreUX, isDomainAuthEnabled:true, anonymous
10:5:8:277, TL_INFO, , CoreUX, UserAgent : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E),  Lync_Client_CoreUx_StartPage$start
10:5:8:308, TL_INFO, , CoreUX, Using external ucwa urlhttps://lyncweb-eu.grpxxxxx.com/ucwa/v1/applications,  Lync_Client_CoreUx_StartPage$preAuthStart
10:5:8:308, TL_INFO, , CoreUX, Trying to probe internal lwa url: https://front2k13-eu.xxxxx.com/lwa/Images/VolumeSliderHandle.png?id=B234E070-EAD8-4A56-B03D-CE2983AEEDC3,  Lync_Client_CoreUx_StartPage$preAuthStart
10:5:8:308, TL_INFO, , LoginFormManager, Created with AppCreationUrl: https://lyncweb-eu.grpxxxxx.com/ucwa/v1/applicationsconfurl: sip:slama@grpxxxxx.com;gruu;opaque=app:conf:focus:id:S1NZ8YM9confkey: S1NZ8YM9originalurl: https://meet-eu.grpxxxxx.com/slama/S1NZ8YM9?sl=1&log=full,  Lync_Client_PreAuth_LoginFormManager
10:5:8:308, TL_VERBOSE, , CoreUX, Stack Point reset to top:0,left:1366,  Lync_Client_CoreUx_ToastWindowManager$logVerbose
10:5:8:308, TL_VERBOSE, , CoreUX, Initialize Internal on the instance of ToastWindowManager done,  Lync_Client_CoreUx_ToastWindowManager$logVerbose
10:5:8:308, TL_VERBOSE, , Accessibility, Fixed range TabBucket created. [2,32767); for Lync.Client.CoreUx.PrimaryView,  Lync_Client_Controls_AbstractUIComponent$onFirstActivate
10:5:8:324, TL_INFO, , CoreUX, Setting  legacyUrl to conf:sip:slama@grpxxxxx.com;gruu;opaque=app:conf:focus:id:S1NZ8YM9%3Frequired-media=audio,  Lync_Client_CoreUx_StartPage$preAuthStart
10:5:8:324, TL_INFO, , PreAuthArea, Created with default fr-fr, localelist sq-al,de-de,en-us,ar-sa,az-latn-az,eu-es,be-by,bg-bg,ca-es,zh-cn,zh-tw,ko-kr,hr-hr,da-dk,es-es,et-ee,fil-ph,fi-fi,fr-fr,gl-es,el-gr,he-il,hi-in,hu-hu,id-id,it-it,ja-jp,kk-kz,lv-lv,lt-lt,mk-mk,ms-my,nl-nl,nb-no,uz-latn-uz,fa-ir,pl-pl,pt-br,pt-pt,ro-ro,ru-ru,sr-cyrl-cs,sr-latn-cs,sk-sk,sl-si,sv-se,cs-cz,th-th,tr-tr,uk-ua,vi-vn, displaylist Albanais (Shqip),Allemand (Deutsch),Anglais (English),Arabe (العربية),Azerbaïdjanais (latin) (Azərbaycan dili),Basque (Basque) (Euskara),Biélorusse (Беларуская),Bulgare (Български),Catalan (Català),Chinois – Simplifié (中文(简体)),Chinois – Traditionnel (繁體中文),Coréen (한국어),Croate (Hrvatski),Danois (Dansk),Espagnol (Español),Estonien (Eesti),Filipino (Filipino),Finnois (Suomi),Français,Galicien (Galego),Grec (Ελληνικά),Hébreu (עברית),Hindi (हिंदी),Hongrois (Magyar),Indonésien (Bahasa Indonesia),Italien (Italiano),Japonais (日本語),Kazakh (Қазақ),Lettonien (Latviešu),Lithuanien (Lietuvių),Macédonien (македонски),Malais (Bahasa Melayu),Néerlandais (Nederlands),Norvégien (Bokmål) (Norsk (bokmål)),Ouzbek (latin) (O’zbekcha),Persan (فارسى),Polonais (Polski),Portugais – Brésil (Português (Brasil)),Portugais – Portugal (Português (Portugal)),Roumain (Română),Russe (Русский),Serbe (cyrillique) (Српски (ћирилица)),Serbe (latin) (Srpski (latinica)),Slovaque (Slovenčina),Slovène (Slovenski),Suédois (Svenska),Tchèque (Čeština),Thaï (ไทย),Turc (Türkçe),Ukrainien (Українська),Vietnamien (Tiếng Việt),  Lync_Client_Controls_PreAuthArea_PreAuthAreaViewModel
10:5:8:324, TL_INFO, , , Retrieved user plugin selection from storage as false,  Lync_Client_Controls_LoginControl_PluginIntroViewModel
10:5:8:324, TL_VERBOSE, , Framework, Getting plugin install state,  Lync_Client_PluginFramework_PluginManager$get_installState
10:5:8:324, TL_VERBOSE, , Framework, Plugin object (__versionChecker_1) create called,  Lync_Client_PluginFramework_PluginObject$create
10:5:8:324, TL_VERBOSE, , Framework, Plugin version checker JS new ActiveXObject(‘Microsoft.LWAPlugin15.8.VersionQuery’);,  Lync_Client_PluginFramework_PluginObject$create
10:5:8:355, TL_VERBOSE, , Framework, Plugin object (__versionChecker_1) state changed to created,  Lync_Client_PluginFramework_PluginObject$set_state
10:5:8:355, TL_VERBOSE, , Framework, Plugin object (__versionChecker_1) state changed to attached,  Lync_Client_PluginFramework_PluginObject$set_state
10:5:8:355, TL_VERBOSE, , Framework, Plugin object (__versionChecker_1) as native ActiveX object,  Lync_Client_PluginFramework_PluginObject$get_object
10:5:8:355, TL_INFO, , Framework, Desired major ver=15.8; Desired minor ver=8308.815; Desired Mac minor ver=8546.510; Current ver=15.8@8308.815,  Lync_Client_PluginFramework_PluginManager$$1a_1
10:5:8:355, TL_INFO, , Framework, Generic version passed; minorVer=8308.815; minorVerPlugin=8308.815,  Lync_Client_PluginFramework_PluginManager$$1a_1
10:5:8:355, TL_VERBOSE, , Framework, Plugin object (__versionChecker_1) destroy called,  Lync_Client_PluginFramework_PluginObject$destroy
10:5:8:355, TL_VERBOSE, , Framework, Plugin object (__versionChecker_1) state changed to none,  Lync_Client_PluginFramework_PluginObject$set_state
10:5:8:355, TL_INFO, , VM, #Begin_Perf@LWA Launch ID: 411497,  Lync_Client_Logging_Log$perfBegin
10:5:8:355, TL_INFO, , PreAuthArea, PreFlightChecksCallback errid 0,  Lync_Client_Controls_PreAuthArea_PreAuthAreaViewModel$$17_3
10:5:8:355, TL_INFO, , LoginFormManager, InitializeServices,  Lync_Client_PreAuth_LoginFormManager$initializeServices
10:5:8:355, TL_INFO, , ServiceLocator, Sending GET request to https://lyncweb-eu.grpxxxxx.com/ucwa/v1/applications,  Lync_Client_PreAuth_ServiceLocator$acquireWTSUriAsync
10:5:8:355, TL_ERROR, , Connection, Exception occured while replacing existing xmlHttpRequest object: Unspecified error.,  Lync_Client_Model_Transport_Connection$sendHttpRequest, STACKTRACE::
 Lync_Client_Model_Transport_Connection$sendHttpRequest
 Lync_Client_PreAuth_ServiceLocator$acquireWTSUriAsync
 Lync_Client_PreAuth_LoginFormManager$initializeServices
 Lync_Client_Controls_PreAuthArea_PreAuthAreaViewModel$$17_3

 

In the DENY ALL reverse proxy we have observed this


An execption has been made which resolved the issue

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