Office Servers and Services

"La connaissance ne vaut que si elle est partagée" / "An effective Knowledge is a shared one"

Skype for Business Unleashed: Must Have

Posted by Teruin laurent sur novembre 14, 2016


Bonjour je voulais signaler la sortie de ce que l’on peut appeler un ouvrage de référence (plus de 1000 pages) sur Skype pour Business écrit par Alex Lewis, Par Richard, Phil Sharp et Rui Young Maximo.


Pour l’avoir lu (j’avoue en partie) c’est ouvrage est extrêmement complet c’en est assez impressionnant et rare pour le préciser.

Un MUST HAVE comme disent les anglais !!

Pour votre information et pour vous rendre compte du travail effectué ci-après la table des matières. Si vous trouvez plus complet, vous me faite signe ;-)

About This E-Book

Title Page

Copyright Page

Contents at a Glance

Table of Contents

Foreword

About the Authors

Dedications

Acknowledgments

We Want to Hear from You!

Reader Services

Part I Overview

Chapter 1 What Is Skype for Business?

Skype for Business Server Overview

Skype for Business Server Terms and Acronyms

Versions and Licensing

Integration with Other Microsoft Applications

Summary

Chapter 2 What’s New in Skype for Business?

Animated Emoticons … and Consumer Integration

New Topologies and Supported Architectures

Hybrid and Online Features

Enhanced Mobile Experience

In-place Upgrades

Summary

Chapter 3 Business Case for Skype for Business?

Why Unified Communications

Unified Communications Return on Investment (ROI)

Why Skype for Business Server 2015 for Unified Communications

Summary

Part II Skype for Business Server 2015 Server Roles

Chapter 4 Skype for Business Server 2015 Front End Server

Front End Server Installation

Installation

Configuration and Administration Overview

Troubleshooting

Best Practices

Summary

Chapter 5 Skype for Business Server 2015 Edge Server

Edge Server Overview

Edge Server Installation

Edge Server Configuration

Edge Server Administration

Edge Server Troubleshooting

Best Practices

Summary

Chapter 6 Skype for Business Server 2015 Monitoring and Archiving Best Practices

Installing Monitoring Components

Monitoring Configuration

Monitoring Administration

Monitoring Troubleshooting

Installation of Call Quality Dashboard Components

Enabling CQD in Skype for Business Online

Call Quality Dashboard Configuration

Call Quality Dashboard Administration

Archiving Components Troubleshooting

Archiving Components Installation

Archiving Configuration

Archiving Administration

Archiving Troubleshooting

Best Practices

Summary

Chapter 7 Skype for Business Server 2015 Mediation Server

Mediation Server Overview

Mediation Server Design Considerations

Mediation Server Installation and Configuration

Mediation Server Administration

Mediation Server Troubleshooting

Best Practices

Summary

Chapter 8 Persistent Chat

Persistent Chat Overview

Persistent Chat Deployment

Configuring Persistent Chat

Persistent Chat Administration

Skype Online and Hybrid Environments

Persistent Chat Troubleshooting

Best Practices

Summary

Part III External Dependencies

Chapter 9 Network Requirements and Best Practices

Managed and Unmanaged Networks

IPv6 Support

Network Discovery

Edge: Interactive Connectivity Establishment and External Communications

Calculating Bandwidth Requirements

Wireless Networks

Call Admission Control

Quality of Service

Software Defined Networking

Summary

Chapter 10 Dependent Services

Active Directory Dependencies

Domain Name System Dependencies

Server Certificates Dependencies

Network Dependencies

Office Web Apps Server Dependencies

SQL Server Dependencies

Summary

Chapter 11 Firewall, Reverse Proxy, and Security Requirements

Firewall Requirements

Ports Required for Internal and External Access

Using Network Address Translation (NAT) with Skype for Business Server 2015

Reverse Proxy Requirements

Reverse Proxy Configuration

File Share Permissions

Securing Service Accounts

Security Threats

Summary

Part IV Administration and Management

Chapter 12 Monitoring Skype for Business Server 2015

Understanding Key Areas to Monitor in Your Deployment

Monitoring the Health and Performance of Skype for Business Server 2015

Summary

Chapter 13 Administration of Skype for Business Server 2015

Administration Overview

Leverage Get-Help

Using the Skype for Business Topology Model

Managing Servers and Users

Configuring Quality of Service

Troubleshooting

Third-party Tools

Best Practices

Summary

Chapter 14 High Availability and Disaster Recovery

Defining Business Requirements for High Availability and Disaster Recovery

Designing for High Availability

Designing for Disaster Recovery

Configuring Skype for Business Server 2015 for High Availability

Executing Disaster Recovery Procedures

Summary

Part V Migrating from Older Versions

Chapter 15 Migrating from Lync Server 2010/2013

Migration Steps: Side-by-Side Method

Completing the Migration to Skype for Business Server 2015

Migration Steps: In-place Upgrade Method

Troubleshooting

Best Practices

Summary

Part VI Skype for Business Server 2015 Voice, Video, and Integration

Chapter 16 Skype for Business Server 2015 Telephony and Voice Integration

Understanding Telephony Fundamentals

Integration Methods

End-User Scenarios

Analog Devices

Skype for Business Voice Routing

Best Practices

Summary

Chapter 17 Advanced Skype for Business Server 2015 Voice Configuration

Building the Skype for Business Topology

Voice Routing

Voice Features

Advanced Enterprise Voice Features

Dial-in Conferencing

Response Groups

Best Practices

Summary

Chapter 18 Skype for Business Native Video and Data Conferencing

Skype for Business Peer-to-Peer Video

Skype for Business Server 2015 Video Conferencing

Skype for Business Server 2015 Data Conferencing

Summary

Chapter 19 Skype for Business Video Integration with Third-Party Products and Services

Microsoft Video Interoperability Server (VIS)

Third-Party Video Integration Basics

Gateways

Back-to-Back User Agents

Edge Traversal

Native Registration

Multipoint Control Units

Software Plugins

Solution Comparisons

Summary

Part VII Integration with Other Applications

Chapter 20 Unified Contact Store, Exchange, and SharePoint Integration

Server-to-Server Authentication

Exchange Integration Features

SharePoint Integration Features

Summary

Chapter 21 Developing Skype for Business Solutions

Overview of Skype for Business Applications

Choosing a Skype for Business SDK

Skype for Business Application Scenarios

Debugging Skype for Business Applications

Summary

Part VIII Office 365 and Skype for Business Server 2015 Online

Chapter 22 Skype for Business Online and Hybrid Deployments

Overview of Skype for Business Online and Office 365

System Requirements

Experiencing Skype for Business Online

Deploying Skype for Business Online

AD FS Deployment for SSO

Configuring Directory Synchronization

Skype for Business Hybrid Deployment

Summary

Chapter 23 Skype Integration

Skype Connectivity Features

Configuring Skype Connectivity for Skype for Business Server 2015

Configuring Skype Connectivity for Office 365

Troubleshooting Skype Connectivity

Summary

Part IX Clients

Chapter 24 Microsoft Lync for Mac Client

Installing the Client

Feature Comparison

Navigation and Layout

Managing Contacts

Managing Groups

IM Features

Audio/Video Calls and Conferencing

Making a Video Call

Web Conferencing

Client Integration with Other Applications

Troubleshooting

Best Practices

Summary

Chapter 25 Mobile Clients

Introducing New Mobile Features

Understanding Skype for Business Mobility

Deploying Skype for Business Mobility

Summary

Chapter 26 Windows and Browser Clients

Installing the Client

Signing In

Navigating in the Client

Peer-to-Peer Conversations

Conferencing

Understanding Persistent Chat

Integration with Other Applications

Skype for Business Server Browser Capabilities

Skype for Business Server 2015 Web App Technical Review

Requirements to Deploy Skype for Business Browser Functionality

Summary

Chapter 27 VDI

VDI Basics

The Lync VDI Plugin

Protocol Partner Solutions for the Lync VDI Plugin

Thin Client Hardware Optimized for Skype for Business

Summary

Chapter 28 UC Endpoints

Standalone IP Phones

USB Headsets, Speakerphones, and Handsets

Webcams

Conferencing Devices

Best Practices

Summary

Part X Planning for Deployment

Chapter 29 Planning for Skype for Business Online and Hybrid Deployments

Comparing Topology Options

Skype for Business Online and Office 365 Subscription Plans

Planning for Single Sign-On with AD FS

Planning for Directory Synchronization

Planning for Skype for Business Online

Planning for a Hybrid Deployment

Summary

Chapter 30 Virtualization Support

Virtualization Configuration

Skype for Business Server Virtualization Support Guidelines

Skype for Business Server 2015 Virtual Machine Recommendations

Host Server Hardware Recommendations

Skype for Business Server 2015 Sample Virtual Topologies

Best Practices

Summary

Chapter 31 Planning for Basic Skype for Business Server 2015 Services

Determining the Scope of the Deployment

Determining Your Infrastructure Needs

Planning for Capacity

Planning for Instant Messaging

Planning for Conferencing

Planning for Clients and Devices

Planning for Archiving

Defining Your Archiving Requirements

Planning for Management

Documenting the Plan

Best Practices

Summary

Chapter 32 Planning to Deploy External Services

Determining Feature Requirements

Planning Edge Server Architecture

Planning for High Availability

Reverse Proxy Planning

Planning for Certificates

Network Planning

Preparing for Edge Servers

Summary

Chapter 33 Planning for Voice Deployment

Enterprise Voice Overview

Integration Scenarios

Active Directory Phone Number Configuration

Gateways and Trunks

Dial Plans

Voice Policies and Voice Routing

Emergency Services

Response Groups

Summary

Index

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